Registered office: 9-11 rue Guyton de Morveau 75013 Paris
Email : info@ismac.fr
Tél : 09 81 95 03 72
SIRET : 79941374500040
The person responsible for publication is ISMAC as the author and operator of the site.
At NEW CONCEPT FORMATION, protecting your personal data is a priority.
As part of the training activities we provide, we may collect personal data about you.
The purpose of this policy is to inform you about how we process this data in compliance with Regulation (EU) 2016/679 of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (hereinafter “GDPR”).
- Who is the data controller?
The data controller is NEW CONCEPT FORMATION, a limited liability company (SARL), registered with the RCS under number 799413745 and whose registered office is located at 9-11 rue de Guyton, 75013 PARIS.
- What data do we collect?
Personal data means any data that can identify an individual directly or by matching with other data.
We collect data in the following categories:
- Identification data (including your last name, first name, email and postal address, phone number);
- Connection data (including your IP address and connection logs);
- Professional data (including your diplomas, your profession);
- Data from emails exchanged with our teams (for example: email content, dates);
- Economic and financial data (for example: bank details, data related to your bank cards).
Mandatory data are indicated when you provide your data. They are marked with an asterisk and are necessary to carry out our training activities.
- On what legal bases, for what purposes and how long do we keep your personal data?
| Purposes | Legal bases | Retention periods |
| Providing our in-person training services | Performance of a contract you have entered into | Data are kept in an active database for the duration of the contractual relationship plus 3 years after its end for prospecting purposes. In addition, your data are archived for 5 years from the end of the commercial relationship for evidential purposes, in intermediate storage. |
| Providing training services available on our e-learning platform (live and replay training) | Performance of a contract you have entered into | Data are kept in an active database for the duration of the contractual relationship plus 3 years after its end for prospecting purposes. In addition, your data are archived for 5 years from the end of the commercial relationship for evidential purposes, in intermediate storage. |
| Processing payments for online training and carrying out customer management operations relating to contracts, invoices and relationship follow-up | Performance of a contract you have entered into | Data are kept for the duration of the contractual relationship plus 3 years after its end. In addition, your data (excluding your bank card details) are archived for evidential purposes for 5 years. Data relating to your bank card are kept by our payment service provider (*). Data related to the card security code (CVV2) are not stored. |
| Creating a client database | Our legitimate interest in developing and promoting our activity | Data are kept for the duration of the commercial relationship and are deleted 3 years after the end of the commercial relationship. |
| Sending newsletters, solicitations and promotional messages | Our legitimate interest in developing and promoting our activity | Data are kept for 3 years after your last contact. |
| Responding to your information requests | Data are kept for the time necessary to process your request and deleted once the request has been processed. | Data are kept for the time necessary to process your request and deleted once the request has been processed. |
| Complying with legal obligations applicable to our activities | Compliance with our legal and regulatory obligations | For invoices: invoices are archived for 10 years. |
| Compliance with our legal and regulatory obligations | Compliance with our legal and regulatory obligations | If we ask you for ID to verify your identity: we keep it only for the time necessary to verify the identity. Once verified, the document is deleted. If you exercise your right to object to prospecting: we keep this information for 3 years. |
- Who are the recipients of your data?
Those who will have access to your personal data:
(i) Our company staff;
(ii) Our subcontractors: hosting provider, training management software provider, newsletter service provider, CRM tool; (iii) Where applicable: public and private bodies, exclusively to comply with our legal obligations.
- Are your data likely to be transferred outside the European Union?
Your data are stored and hosted during processing on Amazon Web Services servers located within the European Union.
Through the tools we use (see the recipients above regarding our subcontractors), your data may be transferred outside the European Union. These transfers are secured by means that ensure that they are transferred to a country recognized as providing an adequate level of protection by a decision of the European Commission.
ISMAC makes every effort to provide users with verified information and/or tools, but cannot be held responsible for errors, unavailability of information and/or the presence of viruses on its website.
We invite users of the website to report any omissions, errors, or corrections by sending an email : info@ismac.fr
This policy describes the conditions for processing personal data collected from natural persons (clients, prospects, etc.).