The student enrolled in a work-study BTS in Operational Commercial Management (MCO) is trained to take responsibility for a small business unit or a section of a larger organization (shop, supermarket, sales agency, e-commerce site, etc.).
In this role, they carry out tasks such as team management, performance forecasting and evaluation, customer relationship management, and managing the product and service offering.
Depending on the size of the company and their level of experience, they may hold positions such as department manager, assistant store manager, sales promoter, customer advisor, sales representative, sales consultant, call center agent, branch manager, head cashier, or team leader.
Self-confidence is also an essential quality for candidates pursuing a work-study BTS MCO program.
Advantages of the work-study format : real-world professional experience and a pathway to employment. We support our students throughout their time in the company.
From the initial admissions interview through to the completion of the training program, our Corporate Relations Advisors are dedicated to providing each candidate with active, individualized support to help develop and refine their professional goals.
Objective: To help every student identify the right field, industry sector, company, and role where they can thrive and achieve their ambitions.
Individual and group workshops focused on Company Search Techniques are available to all candidates who wish to participate right up until they sign their apprenticeship contract. If preferred, ISMAC’s administrative team can manage all paperwork and formalities on behalf of the company.
ISMAC has designed the BTS in Operational Commercial Management (MCO) work-study program to be delivered under optimal conditions. The school is committed to innovation and strives to meet the expectations of both its professional partners and students. All BTS MCO classes are conducted in small groups of 18 students, allowing for personalized academic support and fostering teamwork just like in a real business environment.
We only admit highly motivated students into this program.
| RNCP N° | Program title | Dates | Certifying Authority |
| RNCP38362 | BTS MCO | Decree dated October 15, 2018 Date of record publication: December 11, 2023 | French Ministry of Higher Education and Research |
The holder of the BTS in Operational Commercial Management (MCO) works directly with the company’s customers. They master essential techniques in operational management, commercial management, and team leadership. They continuously implement digital applications, technologies, and information processing tools. The BTS MCO graduate is expected to take on operational responsibility for all or part of a commercial unit.
Holders of the BTS MCO can go on to study for a professional license, a Bachelor’s degree or a business school.
The BTS MCO does not allow any transfer or equivalence. However, students who obtain a mark above 10 in one of the tests can retain the relevant block of skills for five years.
As a reminder, sandwich courses are free for all students. It is forbidden to charge them any fees, even for pre-registration.
However, they will receive a salary during their contract : pay simulator for work-study students.
Training costs are fully covered by OPCOs for students enrolled in this programs. For foreign students, work-study is possible after one year of residence in France with a valid work permit.
Our premises are adapted to accommodate people with disabilities. Upon first contact, candidates are put in touch with ISMAC’s Disability Coordinator, who is responsible for welcoming them to the institution. Accessibility register available.
You can reach our disability advisor at : 01 45 22 45 00.
| Test title | Mode | Duration | Coefficient | |
|---|---|---|---|---|
| E1 | General Culture and Expression | Written | 4h | 3 |
| E2 | Communication in a foreign language (English) | Written | 2h | 1,5 |
| E3 | Economic, legal and managerial culture | Written | 4h | 3 |
| E41 | Developing customer relations and consultative selling | Oral | 30min | 3 |
| E42 | Promoting a dynamic retail offering | Oral | 30min | 3 |
| E5 | Operational Management | Written | 3h | 3 |
| E6 | Sales team management | Written | 2h30 | 3 |
2 days training / 3 days on the job
For students and companies alike, this is the most appropriate pace for a two-year course.
2 days in-person
640 hours/year
2-year cycle
Rhythm : 2 days - 18 to 20 hours/week
Tuition fees :
Free for students
Work-study opportunities available for foreign students after one year of residence in France.
Campus : Paris 13
Language of instruction : Full English or French
Date de rentrée : September 2025
Fin de formation : September 2027
BAC or equivalent
Selection based on application file, interview, and test
This is an RNCP-certified qualification. For further details, please contact the academic affairs office.
Discover the journey of Georges, a former student of the France-Asia MBA program at ISMAC.
In this video, he shares his experience at the school, his impactful internships at Coca-Cola and Unilever, as well as the tangible impact the program had on his professional growth.
An authentic and inspiring testimonial that demonstrates how motivation, ambition, and the expertise gained at ISMAC can open doors to major international companies.
Watch his testimonial video !
